arriva smart card

Value smart card: as the smart card holds no name, any credit existing before the loss or theft is non-refundable. If you find a card, please return it to the Arriva Ticket Office (Lucija Bus Station at Obala 114, Lucija). The system also allows payments with mobile phones and app VALU. If a passenger travels without a valid ticket or single city card, or does not want to identify him/herself with an ID document containing a personal photo, the Arriva’s controller may seize his/her bus ticket or single city card. The information on application VALU and instructions for payments with app VALU are available at It will provide a free-of-charge change of buses within 30 minutes from the payment/validation for the first bus travel. .

The VALUE CARD bears no name and is transferable.

Explore a destination in the region, find specific bus routes and services or keep up to date with the latest regional news. Upon validation, the system deducts the amount of a single fare from the credit balance.

No ID document is required for the purchase of a VALUE single city card. If you do not want to add credit to the card in this way, prepare the exact amount when buying a card or topping it up. Reusable, pocket-sized and a quick way to get onto the bus. The card balance is shown again. If at all possible, the passengers shall use, contactless cards or application Arriva Piran. If it has, the system will choose this payment method and will not deduct any credit from the card. No more paper tickets. Depending on the type of card, you can use the credit to pay for a ride or a monthly ticket for the next month, to pay for a ride for another person or to pay for other services included in the single city card system.

... / Passenger transport / City bus transport / City transport Piran / Single City Card Piran. If you switch buses within 30 minutes, touch the validator with the value card and the system will only record the ride.

A passenger without a valid bus ticket or single city card will have to leave the bus upon the request of the Arriva’s controller.

The 30-minute bus switching period applies to all passengers travelling with you, but only if you travel together.

This type of payment does not allow free-of-charge change of buses as well as the payment of travels for more than one person. If your Direct Debit payment is cancelled or payment returned, Arriva will cancel your Smart Card immediately and will no longer be in use. Bus fare paid by a mobile phone is controlled by the  Arriva’s controllers in the manner that, upon request, a passenger has to call the phone no.

The time cards can be topped at the ticket vending machine and any other selling points, where the monthly validity of the card can be renewed for the next month after paying for the appropriate monthly ticket. Just buy your ticket here on the website, load your card and it with you and tap it on the machine when you board. The ride on a bus you entered by switching buses can be longer than the 30-minute period and/or can last until the terminal station of the bus route. No ID photo is required for the purchase of a TRAVEL single city card. Free tickets must also be validated. The card can be topped up on board buses, as well as at over a dozen PayPoint outlets in the area and at the town’s bus station run by Telford & Wrekin Council. Log in, or create your new Arriva Connect account now.

You can pay in full by debit/credit card over the phone to the Arriva Student Department. A passenger, who has not paid for the ride or refuses to undergo the payment control, will have to leave the bus on controller’s request. The costs of replacement of a lost or stolen smart card is EUR 10 (handling costs: EUR 7.5 and card: EUR 2.5).


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