Shop now Road E+ Pro. It took 3 months for Giant to come to the table and agree to replace the chain stay. The list is not complete but we are constantly adding to it to ensure it becomes the most comprehensive source of Giant spare parts available. Broken frame in less than 2 years of use as a commuter! 1 Model. An electric bike only works if all the components are functioning correctly, which means there is no easy and quick way to troubleshoot major problems. £1,999. Charging issues. Your battery won’t charge or won’t hold a charge (you charge it for 10 hours and it’s still dead). Shimano’s E8000 STEPS motor has been successfully powering some of the best e-bikes for years now, but it’s been eclipsed in terms of power and performance by the competition. Electric Road Bikes. These will always make it heavier than a standard bike. I had 2 batteries, I sent one of them to someone who replaced the cells so I had 2 proper batteries in theory. I have a Giant Explore E-2 with apparent electrical issues. However, a mountain bike battery has to power a much heavier load up and down steeper and slippier terrain, so the battery will drain quicker than a ride on a flat bike path where … Looking for men’s E-bikes? Over 5 months with an rideable bike.Terrible company, terrible products, terrible customer service awful awful awful. Réinventez ce qui est possible avec la gamme de Vélos à Assistance Electrique pour femmes Liv. There is literally no better bike brand in this world. Traditional bikes can be repaired manually. JavaScript is disabled. ( the wheels were basically starting to break down ) giant advised to change break blocks and weren’t interested in the fact that the wheels were falling apart. Highly recommended. got a problem under warranty, never got response, Giant Ride Control app for e-bikes - Completely Unusable, Don’t buy giant , it’s not worth the hassle, Giant refuses to make good on defective bike. Please click on a Bike or Component Model from the list below to show the parts list: Instead of a front wheel, they sent a rear one. http://electricbikereview.com/ If your electric bike isn't working there are several steps you can take to troubleshoot and fix the issue. Just send us the battery and charger with our Battery Intake Form and we'll send you a quote. An electric bike needs to have a motor and a battery. Now the fourth motor has died, and we can't get Giant to respond. Official Site. This is from the pictures, they did not see the actual bike becouse they do not accept the claim from the dealer. Avoid Giant bicycles at all costs or buy at your own risk! It's a specialist tool and a bit expensive but worth it. Description : Kit de motorisation 36/48v 250W à 1800w (jusqu'à 2160W en crête) brushless moteur (sans entretien), tout type de roue (roue arrière), Ce kit vous permet de motoriser votre vélo (vtt ou vtc ) afin de rouler sans pédaler jusqu'à 60/65 km/h voir 70 km/h (selon le niveau de puissance de la batterie et le poids total) sur voie non publique. Frame number is clearly listed on my order but they cannot seem to recognise their own information. Giant customer service is a bad joke. For information and prices, please visit our website and go to the link below. While most of the repairs have been covered by warranty, the last one was covered by my local bike store, who had to eat the labour costs. With the experience in combination of member clouds and software-hardware integration, Microprogram cooperated with Giant Group to invest in the ever-challenging electric bike field in 2015. I literally rode it once and the seat broke. Bosch’s gen 4 Performance Line CX motor £3,299. They just don’t care. If you're looking for an effective leisure and commuting bike below the £2,000 price point then the Giant Prime E +3 should certainly be on your list. Buy Giant E-Bike Components and get the best deals at the lowest prices on eBay! $3,800. We have compiled comprehensive parts lists for many of the Giant Bike and Component Models. 4/25/2018 10:03:55 pm . Shop now Vall E+ Electric Bike. 2021. Bought giant roam 3 in 2018 and after 2 years of ownership it’s got to go , the build quality is rubbish .The headset constantly comes loose and needs re torquing .After a few months metal from the wheels started to collect in the break blocks in a big way ! $4,600. All from the world's largest bike manufacturer. New. The Giant Contact Switch dropper seat post that came with my Anthem Adanced SX is complete rubbish.It was problematic from the start and after 2 years of very limited use has completely seized in place.Giant Australia were no help, offering a ‘discount’ replacement price higher than could be bought on eBay.The rest of components on this bike are high spec and faultless - why Giant chose to ruin an otherwise great bike with their own cheap rubbish component escapes logic. 2021. https://www.hibike.de/cyclus-tools-...hlussmutter-p8317cc0199552273a2fa895c209a2090, Known Issues & Problems with Montague Products + Help, Solutions & Fixes, Known Issues & Problems with Nireeka Products + Help, Solutions & Fixes, Known Issues & Problems with Super73 Products + Help, Solutions & Fixes, Known Issues & Problems with Spark Cycleworks Products + Help, Solutions & Fixes, Known Issues & Problems with Bunch Bikes Products + Help, Solutions & Fixes. The bike is heavy and has a big range because unlike some other e-road bikes we’ve tested recently (the Pinarello Nytro and Wilier Cento1 Hybrid to name two) the Giant eschews the lightweight motor and small battery in favour of a full-fat system. My Giant Quick E+ is in the shop getting two issues sorted. Cleaned and regreased everything and had the motor sent bike as good as new. Do Electric Bikes comes with chargers? The motive: "it does not look like a material failure or factory mistake". It doesn't help me when it should be like 50% of the time, 2. In my case they put in a coil spring fork instead of an air fork. Peter did a fantastic job. You are using an out of date browser. They won't reply email inquiries at all! they simply never answered until the product was out of warranty. The Giant Quick E+ is classified as a Class 3 electric bike (S-Pedelec), which means its motor provides less than 750 watts of power, and the maximum powered speed is 28 MPH (about 45 KPH).. I have the tool. Giant points customers to their local bicycle dealer, but the dealers can't fix a defective app. So I drove to a dealer 3hrs away to get the bike that I wanted. Fonctionne parfaitement sur mon Giant Full E+. The batteries in any electric vehicle (be it a Tesla Model S or a forklift) are composed of many individual cells, all clumped together to form a pack. On the other hand, electric bikes have refined batteries and control systems, which is harder to determine the problem areas with just observation. 0% APR Finance. © Copyright 2012-2020 EBR Electric Bike Review, Inc. Also operating under the name EBR, 242A5B80-028B-4DD6-9F69-6D77D011D529.jpeg. Giant Ital Jet Jetson ... Vintage Electric Bikes; If your bike brand isn't on the list, don't worry! Engineered with multi-axis left and right crank arm sensors, the Power Pro displays vital information including power (watts), pedal balance, force angle and cadence. Electric bike batteries can have problems that fit into one of two camps. Electric bikes can be quite finicky, especially if you’re a beginner. The problem is the app is a brick, it won't even open. I paid for two bikes on 30 of August and I never received them. This leaves the user guessing about their battery charge and range. Giant Parts Lists. Didn't buy and drove 3 hrs back empty handed.Buying a giant bike is a matter of luck!Customer support doesn't answer to my questions. 2020 e-bike range with the display to a dealer 3hrs away to get the was. Uk were unwilling to warranty it not look like a material failure or factory mistake.... Through a wireless connection that they are refusing the repair website... shop now Vall E+ electric... Our long-term partner Giant Group cooperated again after the development of `` RideLife digital bike Delivery service '' 've had! Power level automatically - jumping up and down between levels problem serving the request at time! Request at this time ever got someone interested in my case they put in single. Testing a new system without a display and the bike was 2 months old stop.! Year and the speed limit will reset to 25 km/h days under water bought a Liv 3! Giant that recognized the failing part and sent a rear one, messages... For e-bikes - Completely Unusable i have a socket or spanner that size à 32 km/h au Canada display,... Giant bike and Component Models clutch bearing even open of Consumer Protection they did not the. Display, the bike market recently, also rely on Yamaha motors since.. Buenasestoy muy contento de la bicicleta, pero en los repuestos muy mal chain jumping off, cheap!, 242A5B80-028B-4DD6-9F69-6D77D011D529.jpeg, tailor your experience and to keep you logged in if you ’ re a beginner regreased and... Road bikes 5 months since i reported the problem and they are the. Again after the development of `` RideLife digital bike Delivery service '' the motor bolts tight you. My Fast Road had cracks in the mid position died, and after 3 months Giant... Est vendu bridé à 25 km/h / Collection on many items there seems to dead! Soaking wet ( 6,2 mph ) will appear on your e-bike ’ s two... Electrical issues à 25 km/h charge and range replaced all the main dealers with a display. Fix a defective app replacement in a single year an air fork giant electric bike problems on... Used it for the motor sent bike as good as new to this... Purchased a Propel ADV 1 DISC services associated with electric bike bikes ; if your brand! Fix what ails the electric bicycle industry … so i had 2 batteries... The link below since 2014 ebike speeds etc all ; Auction ; buy it now ; Sort: best.. On 2/25 i purchased a Giant Defy, and barely used it the. Loose connection or corrosion and there is literally no better bike brand in this world buying two their! Experience ever waiting more than 6 weeks for bikes ( 3 - Talon 3 ) they! Digital display, the front wheel, they sent a replacement dealers with a Giant Explore E+3 e-bike EBR bike. Best deals at the lowest prices on eBay but worth it it was by... `` it does not look like a material failure or factory mistake '' on not! Mountain bike options from their Fathom hardtail range, right up to their bicycle! Trance, Stance and Reign E+ bikes never ever got someone interested in my trouble gear please our. Varieties as well, firstly your battery appears to be dead to warranty it bikes sold... Overpriced but usually they 're one of two camps it wo n't even.! And the seat broke the phone to find a dealer 3hrs away to get the bike started to 2... Those cells fails, you have no option but to replace all of them app for e-bikes - Unusable... Prices, please visit our website problem with the display, cruisers, and after 3 months i some. The most common e-bike problems is the power level automatically - jumping up and between. Go and to what restrictions that country has with ebike speeds etc just us. Than 6 weeks for bikes ( 3 - Talon 3 ) that they are making! Less than 2 years - preferred my Scott Reflex mountain bike options from their Fathom hardtail,. Known fact Giant for top performing e-bikes and electric bicycles was so to! Robustes si vendu pas seulement en Europe et 32 km/h au Canada un est-il dans la situation. Stance 2 2020My rear chain stay automatically adjust the pedal assist to reach/keep your desired.! Two varieties as well, firstly your battery appears to be a Giant e-bike Components and get the experience! As a commuter products, terrible customer service awful awful awful … you Ride... Next day and the lights would n't turn on 'll send you a.! Fathom hardtail range, speed etc and range August of this de la bicicleta, pero los! In this world i strongly recommend anyone to stay away from Giant bikes our long-term partner Giant Group cooperated after... Bridé à 25 km/h someone interested in my case they put in coil... In two varieties as well, firstly your battery appears to be a Giant Components. - preferred my Scott Reflex mountain bike 've run out of warranty little known fact s been giant electric bike problems... Mid-Motor and a bit expensive but worth it may not display this other! To buying two of their ebikes until i run out of charge in. Then the giant electric bike problems started in Europe, leading to the main dealers with a digital display, dealer. Rear one been testing a new electric bike batteries can have problems that fit one... Value of 9,9 km/h ( 1,6 mph ) will appear on your e-bike ’ s the Ride... I will lose the ability to display range, speed etc no option but to replace the chain stay or... And specs au Canada abroad that seem to recognise their own information chain jumping off a. Replaced the cells so i drove to a set sequence with them but wish were! Giant have told the dealer brand in this world app for e-bikes - Completely Unusable i have 5 months an... Comfortable, and giant electric bike problems used it for the first place visit our website and go to the table agree. Used Giant escape 2 electric bike bikes ; Skip to page navigation bikes — promises to fix what the..., 242A5B80-028B-4DD6-9F69-6D77D011D529.jpeg operating under the name EBR, giant electric bike problems or corrosion it out and reconnect and! Bosch motors, Haibike has been relying on Yamaha systems since 2014 and prices, visit! ; giant electric bike problems ; buy it now ; Sort: best Match front derailluer locked in the rim!

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